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Legal

Refund Policy

Last updated: September 2026

We want you to be happy with your Xtreme HD IPTV subscription. This refund policy explains when a refund is possible and how to request one.

1. Right to a refund

Refund requests are assessed on a case-by-case basis. Whether a refund is possible may depend on factors such as whether the service has already been activated and used.

2. Situations without a refund

Refunds are generally not available once login details have been provided and the service has been actively used, except where required by law under consumer protection rules.

3. How to request a refund

To request a refund, contact our support team at support@xtremehdiptv.nl with your order details and the reason for your request. Our team will review your request and respond as soon as possible.

4. Processing time

Approved refunds are usually processed within a reasonable timeframe via the original payment method, depending on the payment provider's processing times.

5. Legal rights

Nothing in this policy affects any statutory rights you have as a consumer under applicable law, including the law of the Netherlands and the European Union.

6. Contact

Have questions about this refund policy? Contact us at support@xtremehdiptv.nl.